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Work Order Event History Sub-Tab: Work Order

The Work Order Event History page lists activity associated with the work order, including status changes, assignments, and recorded downtime. Most records displayed are automatically created by Maintenance Connection when events occur.

The Work Order Event History page allows you to create and maintain individual notes for events / activities associated with the work order. This is in contrast to the Labor Report, which maintains one continuous note regarding activity. You can use either the Labor Report or Event History to maintain this information.

For more information about the Labor Report, see the Labor Report Sub-Tab article.

The page has the following information:

  • Work Order History/Notes

  • Assess Downtime: This section only displays if there is downtime associated with the work order.

ClosedField Descriptions

The following fields are displayed in the Work Order History/Notes:

  • Date/Time: The date and time that the status change was entered or note was created.

  • Initials: The initials of the individual making the status change or entering the note. If the note was system generated, “_MC” will be listed.

  • Note: Description of status change or content of note.

  • Follow-Up?: An indicator as to whether or not follow up is required.

  • Complete?: An indicator as to whether or not the information discussed in the note is complete.

ClosedAdd a Note

  1. Click Add.

    The Notes / Status History window opens, with the current date and time automatically populated.

  2. Enter the note in the memo area provided.

  3. Indicate whether or not follow-up is required.

  4. Indicate whether or not this note activity is complete.

  5. Click Apply.

    The Notes / Status History page appears.

  6. Click Save.

ClosedEdit a Note

  1. Click the row you want to edit.

    The Notes / Status History window opens.

  2. Make your changes.

  3. Click Apply.

    The Notes / Status History page appears.

  4. Click Save.

ClosedRemove a Note

  1. Click the check box to the left of the note you want to remove.

    A check mark appears, indicating the note has been selected.

  2. Continue to check any additional notes you want to remove.

  3. Click Remove.

    The notes are removed.

  4. Click Save.

ClosedModify Status History Row

  1. Click the row you want to change.

    The Edit Status History window opens.

  2. Make your changes.

  3. Click Apply.

    The Notes / Status History page appears.

  4. Click Save.